On my recent 4 week trip in Laos I Travelled by V.I.P bus from Luang Probanag to Vientiane.I wzanted to travel by air con bus with some comfort so I sort out what I thought a reputable Travel agaent (Yea right) now the price of the tickets vary dependind on what bus you take, the most you will pay is 135000kip about $15.50 U.S there are other aircon buses that are 100000kip and the non aircon 90000kip all of these bus tickets can be purchased at the local bus station but the Tuk Tuk fare will be more than buing through a travel agent. Our day started good with a nice new clean very comfortable looking bus, we got on the bus and off we went, in the first hour of tyhe trip the air con wasw turned off and the roof windows were opened, after half an hour I asked why no air con? (no answer) this continued for the next 3.5 hours with no air con and the bus getting that hot that passengers were feeling sick. we then stopped in the middle of nowhere for our lunchwhere I called travel agent and asked why this has happened and I could have booked and paid for a local bus with Air con that was lcal ownend. his reply to me was (NOT MY PROBLEM)and then hung up the phone on me.The name of this travel agent is MALA TRAVEL AGENCY Co LTD 91/4 Sakkalin Road, Luang prabang Lao P.D.R it is in the main street, this company offer tours and trekking etc so lets hope the act in a more professional manner with these services.
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